Terms & Conditions

Effective Date: 1/1/2026

These Terms & Conditions (“Terms”) govern your use of the services provided by Panorama Services and Travel (“Panorama,” “we,” “our,” or “us”), including travel services, cargo services, document services, customer support, and SMS communications.

By using our services or opting in to receive SMS messages, you agree to these Terms.

Services Provided

Panorama Travel & Cargo provides travel booking assistance, cargo and shipment coordination, document and appointment services, and related customer support for customers primarily traveling between the United States and Central America.

SMS Terms of Service

By providing your mobile phone number and opting in, you consent to receive transactional and customer care SMS messages from Panorama related to your existing relationship with us.

SMS messages may include, but are not limited to:

  • Appointment reminders
  • Flight and travel updates
  • Cargo and shipment notifications
  • Requests for additional information
  • Responses to customer inquiries

Message frequency varies.
Message and data rates may apply.

Opt-Out & Support

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly at 305-225-7111.

No Marketing or Message Sharing

Panorama does not send unsolicited marketing or promotional SMS messages.

SMS consent is not shared with third parties or affiliates.

User Responsibilities

You agree to:

  • Provide accurate and up-to-date contact information
  • Ensure you are authorized to use the phone number provided
  • Notify us if your contact information changes

You are responsible for all charges incurred from your mobile carrier.

Third-Party Service Providers

We may work with trusted third-party service providers to support our operations (such as travel partners, delivery services, and communication platforms). These providers may only use your information as necessary to perform services on our behalf and are required to protect your information.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy at:

https://pantrav.com/terminos-condiciones/

Service Availability & Changes

We reserve the right to modify, suspend, or discontinue services or communications at any time as required by operational, regulatory, or technical needs.

Limitation of Liability

Panorama is not responsible for delays or failures in SMS delivery caused by mobile carriers, network outages, or factors outside our control.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Panorama Service and Travel
Phone: 305-225-7111