Privacy Policy

Effective Date: 1/1/2026

Panorama Travel & Cargo (“Panorama,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information used for SMS communications.

Information We Collect

We may collect the following personal information when you interact with our services, website, forms, or customer support channels:

• Full name
• Phone number (including mobile number for SMS communications)
• Email address
• Travel reservation details
• Shipment and delivery information
• Appointment details
• Any information you voluntarily provide when contacting us

How We Use Personal Information

We use personal information solely to provide and support our services, including:

• Responding to customer inquiries and providing customer care
• Confirming travel reservations, appointments, and services
• Sending flight, appointment, or shipment updates
• Coordinating cargo deliveries and resolving service issues
• Providing important service-related notifications

We do not use SMS messages for unsolicited marketing.

SMS Communications & Consent

By providing your mobile number and opting in, you consent to receive transactional and customer care SMS messages from Panorama related to your existing relationship with us.

Message frequency varies based on your interaction.
Message & data rates may apply.
You may opt out at any time by replying STOP.

SMS consent is not shared with third parties or affiliates.

Sharing of Personal Information

We do not sell or rent your personal information.

We may share limited personal information only with trusted service providers strictly as necessary to:

• Process travel bookings or shipments
• Provide delivery or operational services
• Support customer service communications

All service providers are required to protect your information and use it only for authorized purposes.

SMS consent is not shared with third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Privacy Choices

You may request to:

• Review or update your personal information
• Opt out of SMS communications at any time by replying STOP

For assistance, reply HELP or contact us directly.

Privacy Policy Accessibility

This Privacy Policy is:

• Available online at:
  https://www.pantrav.com/politica-de-privacidad
• Linked near SMS consent language on all web forms
• Included in the footer of every page on our website

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Panorama Travel & Cargo
Phone: 305-225-7111